We understand that product quality is not merely important. It is crucial to our customers’ success. It must be achieved routinely, reliably and consistently if their expectations are to be satisfied. Quality therefore ranks alongside service as a key driver in our operations.

The Company already holds ISO 9001:2000 certification, and is close to adding auditable TS 16949 and ISO 14000.

But it is within the Company itself that the most significant and tangible advances in product quality have been achieved. Constant and uncompromising focus has led to the development of state of the art working practices and process control systems.

Much of the required process control software has itself been developed in-house, offering unique advantages:

• Full functionality is achieved, without the compromises often associated with off the shelf packages.

• Systems are fully developed and proven before being introduced in production.

These unique systems offer customers the very best products, and more importantly complete peace of mind - no matter how technically demanding or critical the application. Key benefits are:

• Unparalleled product consistency.

• Full batch traceability, irrespective of batch size, to material certificates of conformity.

• Instantaneous availability of any individual batch mixing profile.

• Certificates of Analysis routinely supplied with every delivery.